Domestic FAQs

Whereabouts on the plane will my pet travel?

On international flights the animals travel in a special section of the lower deck. The area is fully pressurized and airconditioned to the same level as the main passenger compartment.

No, extensive research has shown animals travel better without sedation.

Generally yes, please give us 6+ days notice to ensure a confirmed booking.
Exceptions are Jetstar & some of the budget airlines as they do not carry animals.

Puppies and kittens should be suitably robust before considering international travel. The animal welfare regulations state pups must be at least 8 weeks old for travel to Australia and 12 weeks for all other destinations.

Generally two litter mates or a mother with one of her pups can travel together. All others should travel in separate crates.

No toys are allowed to travel with your pet/s. However, bedding containing no food, straw or vegetable matter are generally OK. AirCare Pet Services supply pee pads or paper straw for all travel crates.

Most animals flying domestically fly with Air NZ. However, we can book animals on Air Chatham’s and Barrier Air where necessary.

During the summer, we normally choose flights that arrive at their destination before the heat of the afternoon.